How May We Assist You?
Our concierge is available to assist you personally with product enquiries, sizing, condition details, authenticity, shipping, orders and our trade-in service.
Email Our Concierge
Send us your enquiry and our concierge will respond with personal assistance. When contacting us about a particular pair, please include the product name or product link.
WhatsApp Concierge
Speak directly with the Secondo Passo concierge for quick and personal assistance.
Send a Private Enquiry
Complete the form below and our concierge will be pleased to assist you personally.
Personal Assistance, Tailored to You
From selecting the right size to learning more about the history and condition of a particular pair, our concierge is here to guide you personally.
Product Guidance
Receive personal advice about styles, brands, materials and available pairs.
Sizing Assistance
We are pleased to provide detailed measurements and personalised sizing guidance.
Condition Information
Ask for additional details or photographs relating to the condition of a specific pair.
Order and Delivery Support
Our concierge can assist with orders, international shipping, returns and delivery questions.